Return & Refund Policy

Last Updated: October 24, 2026

At Untamed Light Fine Art Photography, we take pride in offering premium fine art photography prints that capture the beauty, character, and spirit of the natural world.

Each canvas is individually produced to order through our professional printing partner. Because every print is created specifically for your purchase, our return and refund policies differ from those of traditional retailers.

We want you to be completely satisfied with your artwork and are committed to resolving any problems with your order.

Made-to-Order Artwork

All canvas prints sold by Untamed Light Fine Art Photography are produced specifically for each customer after an order is placed.

Because of this made-to-order process, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences, except where required by applicable law.

We encourage customers to carefully review their selected photograph, canvas dimensions, and order details before completing a purchase.

Damaged or Defective Artwork

We take great care in selecting our professional printing and fulfillment partners. However, we understand that damage or manufacturing defects can occasionally occur.

If your artwork arrives damaged, defective, or incorrect, please contact us within 14 days of delivery whenever possible.

Email hello@untamedlightfineart.com and include:

• Your order number

• A description of the issue

• Clear photographs showing the damage or defect

• Photographs of the shipping packaging, if applicable

We will review the issue and work with our fulfillment partner to determine an appropriate resolution.

Depending on the circumstances, this may include a replacement print or a refund.

Customers will not be responsible for additional shipping charges when we provide a replacement for damaged, defective, or incorrectly fulfilled artwork.

Please retain the original artwork and packaging until your claim has been reviewed.

The requested 14-day reporting period does not limit any rights or remedies available under applicable law.

Order Cancellations

Because our artwork is produced on demand, orders may enter production shortly after purchase.

If you need to cancel an order, please contact us as soon as possible at hello@untamedlightfineart.com.

We will make reasonable efforts to accommodate cancellation requests before production begins.

Once an order has entered production, cancellation may no longer be possible.

If cancellation is approved, any applicable refund will be issued to the original payment method.

Incorrect Orders

If you receive artwork that does not match your confirmed order, including an incorrect photograph or canvas size, please contact us promptly.

We will investigate the discrepancy and arrange an appropriate resolution at no additional cost to you when the error is attributable to Untamed Light Fine Art Photography or our fulfillment partner.

Color and Appearance

We strive to present our photographs as accurately as possible.

However, slight differences between the colors displayed on electronic screens and those reproduced on physical canvas are normal. Screen brightness, display calibration, and the characteristics of canvas printing can influence the appearance of the finished artwork.

Minor variations consistent with the printing process are not ordinarily considered defects.

Significant printing errors, manufacturing defects, or artwork that materially differs from its description will be reviewed individually.

Refund Processing

When a refund is approved, it will generally be issued to the original payment method.

Please allow additional time for your bank or credit card provider to process and post the refund.

We will notify you when your refund has been initiated.

Return Shipping

Please do not ship artwork back to us without first contacting our customer service team.

In many cases, damaged or defective artwork can be evaluated through photographs without requiring a physical return.

If a return is necessary, we will provide instructions.

For returns resulting from verified damage, manufacturing defects, or fulfillment errors, Untamed Light Fine Art Photography will cover reasonable authorized return shipping costs.

Your Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available to customers under applicable consumer protection laws.

Contact Information

For questions about an order, cancellations, damaged artwork, replacements, or refunds, please contact:

Untamed Light Fine Art Photography LLC

Email: hello@untamedlightfineart.com

Website: untamedlightfineart.com

We appreciate your support of independent fine art photography and look forward to helping you enjoy your artwork for years to come.